Return & Refund Policy

At Leofoto USA, we stand behind the precision and quality of our professional tripod systems and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team or log in to your account to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all manuals, accessories, and the provided RMA form.

• 3.
  Ship to Leofoto USA

  Affix the shipping label to your package and drop it off at any authorized carrier location, ensuring you keep your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 5-7 business days.